General Questions
What is My FIFA Store?
My FIFA Store is an independent online world soccer shop that curates and promotes FIFA World Cup™ 2026 jerseys, football kits, and world cup gear from trusted sources. We are fan-focused and operate independently.
Are you affiliated with FIFA or adidas?
No. My FIFA Store is not affiliated with, endorsed by, or sponsored by FIFA or adidas. All trademarks and brand names belong to their respective owners and are used for descriptive purposes only.
Products & Authenticity
Are the jerseys authentic?
Products sold directly by My FIFA Store are sourced from trusted suppliers. For products purchased through affiliate links, authenticity is determined by the respective third-party retailer. We encourage customers to review seller details before purchasing.
Do you sell official World Cup jerseys?
We feature and resell jerseys inspired by official tournament designs and, where applicable, authentic products sourced from reputable retailers. My FIFA Store itself is not an official FIFA store.
What sizes are available?
Most jerseys are available in men’s, women’s, and youth sizes, depending on the product and supplier. Size availability is displayed on each product page.
Orders & Payments
How do I place an order?
You can place an order directly through My FIFA Store or, in some cases, via a trusted third-party retailer through affiliate links provided on our website.
What payment methods do you accept?
For direct purchases, we accept major payment methods supported by WooCommerce, such as credit/debit cards and other available gateways shown at checkout.
Is my payment information secure?
Yes. Payments are processed through secure, encrypted payment gateways. My FIFA Store does not store your full payment details.
Shipping & Delivery
Do you ship internationally?
Yes, international shipping may be available depending on the product and supplier. Shipping options and costs are shown at checkout or on the retailer’s website for affiliate purchases.
How long does delivery take?
Delivery times vary based on location, product availability, and supplier. Estimated shipping times are provided during checkout or by the third-party retailer.
Returns & Refunds
What is your return policy?
Our Refund & Returns Policy applies to eligible direct purchases made through My FIFA Store. Items must be unused and returned within the stated timeframe. Affiliate purchases are subject to the retailer’s return policy.
Can I return a customized jersey?
No. Personalized or customized jerseys, including name and number printing, are non-returnable.
When will I receive my refund?
Approved refunds are typically processed within 7–10 business days after the returned item is inspected.
Affiliate & Third-Party Purchases
What does it mean if a product link takes me to another website?
Some product links redirect you to trusted third-party retailers. If you purchase through these links, My FIFA Store may earn a small commission at no extra cost to you.
Who handles customer service for affiliate purchases?
Customer service, shipping, and refunds for affiliate purchases are handled directly by the third-party retailer.
Support & Contact
How can I contact My FIFA Store?
You can reach us through our website contact form or support email listed on the Contact page.
Do you offer customer support?
Yes. We are happy to assist with general questions about products, orders placed directly with us, and navigating our website.